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Ordering your first custom cake

How to order a custom cake in Melbourne

Follow the order from gallery references and serving details to the quote, payment and handover. Use the quote checklist before messaging us so the first response can focus on the cake rather than collecting missing basics.

2 key sectionsPractical Melbourne guidance
Plain full-buttercream cake ready for custom decoration, made by Amour Desserts in Melbourne

Six quote essentials

The details to prepare before requesting a custom cake quote

For a useful first quote, we mainly need six things. Add the other details only when they matter to your order.

  1. 1

    Celebration date

    Tell us the date the cake is needed. Add the handover time only when it is important.

  2. 2

    Cake idea and references

    Describe the occasion, theme or gallery cake you like. Attach reference images if you have them, or ask for design guidance.

  3. 3

    Servings needed

    Give us the serving count so we can advise a suitable cake size.

  4. 4

    Preferred cake flavour

    Choose a confirmed Amour Desserts flavour, ask for a recommendation, or share another idea for confirmation.

  5. 5

    Personalisation

    Include the name, age or wording, colours, toppers and must-have details, or write ‘none’.

  6. 6

    Delivery or pickup details

    Tell us whether you prefer delivery or pickup and include the suburb, venue or pickup location.

Only add these when relevant

Handover time: Add it when the cake must arrive or be collected by a specific time.

Finish preference: Mention buttercream, fondant or ‘not sure’ only if you have a preference.

Budget range: Optional, but useful when you would like us to suggest a suitable level of detail.

Allergen or dietary questions: Mention these in the first message when relevant so we can discuss the request before the order proceeds.

01

Start with the details that shape the quote

A strong enquiry includes your date, servings, flavour, theme or design idea, reference images, name or age details, and pickup or delivery suburb.

That lets us advise what can be created before you commit.

02

Get in touch early

We recommend ordering about one month ahead. Peak-season and popular-date production spots can be taken earlier, so please order as soon as your celebration date is known.

Custom cakes require at least seven days' notice. Detailed designs and peak-season orders are best placed three to four weeks ahead.

Questions about this topic

What should I include so you can quote without repeating the basic questions?

Include the date and required time, occasion and design direction, servings, flavour, exact wording or age, colours and personalisation, and delivery or pickup plan. Attach one to three labelled reference images.

What if I do not have a design idea yet?

Browse the gallery or choose ‘need design guidance’ in the quote request builder. You should still send the date, servings, flavour direction and handover plan.

Can I enquire before I know every detail?

Yes. Send what you know and flag the uncertain parts. Date, servings, suburb, and references are the best starting points.

Should I send photos?

Yes. Note what you like in each photo so the brief stays clear.

Next step

Contact us about your custom cake

For the quickest useful quote, send your date, design direction, servings, flavour, wording or personalisation, and delivery or pickup plan. Order early for peak-season and popular dates.

  • Custom cakes from $150
  • 12–15 serves minimum
  • Melbourne delivery & pickup
Contact us