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From first message to confirmed order

How our custom cake process works

See what to send, what we confirm in the quote and when your custom cake order is secured. Prepare the quote-critical details before messaging us so we can give you a useful first response.

From $15012–15 serves minimumOrder early for peak season
Selection of themed and personalised custom cakes made by Amour Desserts

Six quote essentials

Prepare the details before you start the enquiry

For a useful first quote, we mainly need six things. Add the other details only when they matter to your order.

  1. 1

    Celebration date

    Tell us the date the cake is needed. Add the handover time only when it is important.

  2. 2

    Cake idea and references

    Describe the occasion, theme or gallery cake you like. Attach reference images if you have them, or ask for design guidance.

  3. 3

    Servings needed

    Give us the serving count so we can advise a suitable cake size.

  4. 4

    Preferred cake flavour

    Choose a confirmed Amour Desserts flavour, ask for a recommendation, or share another idea for confirmation.

  5. 5

    Personalisation

    Include the name, age or wording, colours, toppers and must-have details, or write ‘none’.

  6. 6

    Delivery or pickup details

    Tell us whether you prefer delivery or pickup and include the suburb, venue or pickup location.

Only add these when relevant

Handover time: Add it when the cake must arrive or be collected by a specific time.

Finish preference: Mention buttercream, fondant or ‘not sure’ only if you have a preference.

Budget range: Optional, but useful when you would like us to suggest a suitable level of detail.

Allergen or dietary questions: Mention these in the first message when relevant so we can discuss the request before the order proceeds.

How it works

From inspiration to a secured order

01

Browse and choose a direction

Compare custom cake styles and save one to three useful examples or individual details.

02

Prepare the quote request

Complete the date, theme, servings, flavour, wording, personalisation and handover plan.

03

Contact us

Copy the prepared message into Messenger and attach your labelled reference images.

04

Review and secure

Review the final design direction, quote, pickup or delivery and payment steps before the order is secured.

Your first message

Details to prepare

  • ✓Celebration date and required time
  • ✓Occasion, theme and design direction
  • ✓Servings and preferred flavour
  • ✓Name, age, wording, colours and personalisation
  • ✓One to three labelled reference images
  • ✓Delivery or pickup and the relevant suburb or venue
  • ✓Budget and dietary notes when relevant

Our reply

What we confirm

  • ✓Recommended cake size
  • ✓Flavour and finish
  • ✓Approved design direction
  • ✓Personalisation and decorations
  • ✓Pickup or delivery details
  • ✓Final quote and payment steps

Questions about the custom cake process

Can I start before every detail is final?

Yes. Send what you know and flag the uncertain bits.

How does payment work?

We send an invoice once details are confirmed, with card payment through our website.

Next step

Tell us about your custom cake

For the quickest useful quote, send your date, design direction, servings, flavour, wording or personalisation, and delivery or pickup plan. Order early for peak-season and popular dates.

  • Custom cakes from $150
  • 12–15 serves minimum
  • Melbourne delivery & pickup
Contact us