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Allergen and dietary requests

Allergen and dietary questions to ask

Know what to disclose before ordering and why shared-kitchen cross-contact matters for severe allergies.

2 key sectionsPractical Melbourne guidance
Plain full-buttercream cake ready for custom decoration, made by Amour Desserts in Melbourne
01

Tell us about the request before ordering

Our kitchen handles multiple allergens in the same facility. We may be able to exclude a requested ingredient, but traces can remain.

For severe allergies, it is safer not to order. Contact us before ordering if you would like to discuss a request.

02

Halal-friendly custom cakes

Our custom cakes are halal-friendly and we do not use non-halal ingredients in our custom cakes.

Contact us before ordering if you have specific ingredient questions.

Questions about this topic

Can you exclude an allergen or ingredient?

Our kitchen handles multiple allergens in the same facility. We may be able to exclude a requested ingredient, but traces can remain. For severe allergies, it is safer not to order. Contact us before ordering if you would like to discuss a request.

Can I make a halal-friendly request?

Our custom cakes are halal-friendly and we do not use non-halal ingredients in our custom cakes. Contact us before ordering if you have specific ingredient questions.

Should I mention an allergy in my first message?

Yes. Contact us before ordering and describe the allergy, intolerance or ingredient request clearly.

Next step

Contact us about your custom cake

Send your date, servings, suburb, preferred flavour and the cake style or references you like. Peak-season and popular-date production spots can fill early, so ordering ahead is recommended.

  • Custom cakes from $150
  • 12–15 serves minimum
  • Melbourne delivery & pickup
Contact us